Tips and Tricks
 Crystal Reports Forum : Crystal Reports for Visual Studio 2005-2015 : Tips and Tricks
Message Icon Topic: Enterprise question Post Reply Post New Topic
Author Message
mrc161
Newbie
Newbie


Joined: 27 Dec 2007
Location: United States
Online Status: Offline
Posts: 19
Quote mrc161 Replybullet Topic: Enterprise question
    Posted: 20 Aug 2008 at 5:33am
Hello.  I have an issue where when I save a report out in Crystal Enterprise, the report WILL run - however, when someone goes out to view it, it is VERY slowly to come up - and then as you click to drill down into the groups in the report, it can take sometimes up to 5 minutes for it to move to the next drill down.
 
It is a large report with a lot of summarized data - I'm guessing each drill down is taking a while to come up with the data because it is going in and refiguring the formulas, but this is just a guess - does anyone have any ideas on what I can do to speed this up?  Or has anyone ever had this kind of problem before?
 
Thanks!  Mike
IP IP Logged
hilfy
Admin Group
Admin Group
Avatar

Joined: 20 Nov 2006
Online Status: Offline
Posts: 3678
Quote hilfy Replybullet Posted: 26 Aug 2008 at 2:32pm
I haven't worked with CE, but I do extensive work with BOE, so I have some thoughts:
 
Check the server where CE is running for available disk space.  You may be running out of space due to the temp files that Crystal was not good about cleaning up.  To do this, go to the Local Settings\Temp folder for the user ID that runs the CE services and clear out any files that are there.  When Crystal processes reports, it does a lot of swapping to disk.  If your disk is getting full or the available space is fragmented, this will slow down report processing.
 
Beyond that, you're correct that the summaries are being recalculated on drill-down, so there's probably nothing much that you can do about that.
 
-Dell
IP IP Logged
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.031 seconds.