Print Page | Close Window

UNKNOWN.RPT: Unknown Database Connector Error

Printed From: Crystal Reports Book
Category: Crystal Reports 9 through 2020
Forum Name: Technical Questions
Forum Discription: Formulas, charting data, Crystal syntax, etc.
URL: http://www.crystalreportsbook.com/forum/forum_posts.asp?TID=15421
Printed Date: 03 May 2024 at 3:45am


Topic: UNKNOWN.RPT: Unknown Database Connector Error
Posted By: SBMH
Subject: UNKNOWN.RPT: Unknown Database Connector Error
Date Posted: 21 Jan 2012 at 2:00am
Dear all,
 
Iam using business Objects Enterprise and mySql. Developed & published reports in business Objects Enterprise  all reports are working fine. some times it's shows the following error.
"Error
Error in File UNKNOWN.RPT: Unknown Database Connector Error Details: CrystalEnterprise11.SessionMgr.1: Not a valid logon token."

How can i fix the problem, Is there any session property in Crystal enterprise server.

Pls help me any one have idea.

Thanks in advance


Replies:
Posted By: hilfy
Date Posted: 23 Jan 2012 at 6:36am
Yes, there is a session property in BO Enterprise which is passed to the various server processes that it runs.  By the error message I can see that you're on BO XI - which service pack/fix pack?  What type of licenses do you have - named, concurrent, CPU?
 
It looks like you may be encountering a timeout issue of some sort. The issue may be in the configuration of BO itself or it may be in the configuration of one of the Crystal server processes.  Do you have access to the CMC?
 
-Dell


-------------
Proviti, Data & Analytics Practice
http://www.protiviti.com/US-en/data-management-advanced-analytics - www.protiviti.com/US-en/data-management-advanced-analytics

Posted By: SBMH
Date Posted: 28 Jan 2012 at 6:59am
thank,
 
I have acess control of CCM. i am getting this error when my application remains idle for some time..
 
Currently i m using named & concurrent license...
 
Can u please tell me how do set this session property.. i have installed business onbjects enterprise all server in one pc...
 
 
thanks in advance.
 
 
Regards,
sbmh


Print Page | Close Window