Print Page | Close Window

Blank PDF Export

Printed From: Crystal Reports Book
Category: Crystal Reports for Visual Studio 2005 and Newer
Forum Name: Writing Code
Forum Discription: .NET programming API, report integration
URL: http://www.crystalreportsbook.com/forum/forum_posts.asp?TID=16541
Printed Date: 28 Apr 2024 at 6:40pm


Topic: Blank PDF Export
Posted By: drsch3
Subject: Blank PDF Export
Date Posted: 23 May 2012 at 6:16pm
Hi all,

I've got a web application that has a crystal reports viewer. It works really well and has been for a couple of years now.

I've got one user that can run the report but now when they export to PDF or go to print they get a blank screen. It quickly flashes up with what looks like a flash type control and shows 0% then disappears to a blank screen.

I'm guessing it's trying to install something but can't.

Any ideas of what it is trying to install? Can I do this manually?

Any help much appreciated.

Cheers,
David.



Replies:
Posted By: drsch3
Date Posted: 24 May 2012 at 12:55pm
Found what the problem was. Nothing to do with Crystal in the end. There was something wrong with the adobe plugin for IE. Installed the latest acrobat and Bob's ya uncle. Working again!

Wink



Print Page | Close Window