Tracking Report Usage.
Printed From: Crystal Reports Book
Category: Crystal Reports 9 through 2020
Forum Name: Technical Questions
Forum Discription: Formulas, charting data, Crystal syntax, etc.
URL: http://www.crystalreportsbook.com/forum/forum_posts.asp?TID=22021
Printed Date: 04 May 2024 at 5:09pm
Topic: Tracking Report Usage.
Posted By: pdcjlw1
Subject: Tracking Report Usage.
Date Posted: 19 Jul 2016 at 4:07am
I have just started working with Crystal Reports. The method here seems to be to create SQL code for the report data and then use Crystal Reports to format the output.
What I want to do is see how often a report is run. Is there anyway in Crystal Reports Business Objects to see when a report is run and how many times? This would help me to identify reports that are no longer in use.
Thanks.
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Jeff
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Replies:
Posted By: kevlray
Date Posted: 19 Jul 2016 at 7:28am
Depending on what version of Crystal Reports Business Object you have you may have auditing available.. I know that in version 4.0 of Business Objects that they have auditing which can track a variety of measures. Before that we had used a third party tool that provided some tracking.
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Posted By: pdcjlw1
Date Posted: 20 Jul 2016 at 9:55am
From what I can tell we have version
14.2.2.1975
If we do have a version with logging capability where would I go to read up on how to start logging, how to interpret the log, and stuff like that.
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Jeff
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Posted By: kevlray
Date Posted: 20 Jul 2016 at 10:20am
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It appears from the version number (had to google a little bit) that you have the latest version. Auditing is in the CMC and there should be extensive documentation from SAP on how to configure, and view the information that auditing is capturing. I personally do not use the auditing tool myself (one of my co-workers has some experience with it).
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Posted By: pdcjlw1
Date Posted: 21 Jul 2016 at 10:00am
That sounds like exactly what I would like to do. Is there documentation on how you turn on the logging and where the log sits?
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Jeff
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Posted By: kevlray
Date Posted: 25 Jul 2016 at 4:12am
You would need to go to SAP's web-site. As far as finding the documentation, that can be tricky with SAP. Ask the same question on http://www.forumtopics.com/busobj/ (BOB forum) site. They have a good handle on where to find the documentation.
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Posted By: hilfy
Date Posted: 25 Jul 2016 at 8:12am
Documentation for your version of Crystal (which is 2016 SP2) is available here: http://help.sap.com/bocr2016-Dell
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Proviti, Data & Analytics Practice
http://www.protiviti.com/US-en/data-management-advanced-analytics - www.protiviti.com/US-en/data-management-advanced-analytics
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Posted By: pdcjlw1
Date Posted: 25 Jul 2016 at 9:44am
Thanks for the link but it says it can't find the page. Did part of the URL maybe get cut off? It seems like the -Dell is the part that has the problem.
thanks.
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Jeff
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Posted By: hilfy
Date Posted: 25 Jul 2016 at 10:05am
The "-Dell" part was supposed to have been on the next line down - it's not part of the URL.
-Dell
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Proviti, Data & Analytics Practice
http://www.protiviti.com/US-en/data-management-advanced-analytics - www.protiviti.com/US-en/data-management-advanced-analytics
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