I'm attempting to troubleshoot a problem where having with Crystal Reports XI. It's seems that Crystal Reports is duplicating the data that it pulls out of our time entry system, so our customers are getting billed for double the time. The interesting thing is that up until last week it all worked fine, and I'm sure that nothing has changed on the server.

 

I'm new to Crystal Reports and not sure what I should be looking for, but I can tell you that the data for this report is pulled from a Notes DB using the NotesSQL driver.

 

If could tell me where to start my investigation, it would be much appreiated.

 

Thanks 

 

This helps in most, but not all, cases of duplicate data.

 

-Dell