This is an error that appeared in Infoview with R3. Have any of the fixpacks been installed? If they have, you might want to ask this question on BOB at
http://www.forumtopics.com/busobj/index.php where most of the forums are more specific to BusinessObjects information as opposed to the Crystal primary focus in the forum here.
-Dell
(BOCP-BOE, just upgraded from XI r2 to XI 3.1 this weekend....)