Background:
I've recently been handed the lovely responsibility of administrating my company's report server. It's been failing to show reports at least once a day, and not at any particular time.
Server Spec:
- Windows Server 2003 R2
- AMD Opteron 8354 2.75 GHz Quad
- 4G RAM
- CR-XI R2 SP4 (recently reinstalled)
- Running IIS
- .NET aspx scripts initiating .rpt files output to PDF.
This error is fairly random, as far as when it occurs, but I have a php script hitting the server every 10 minutes so I can reset IIS when it goes down. The attempt is logged as a
warning in the Event Viewer:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 2/13/2009 6:07:35 AM
Event time (UTC): 2/13/2009 11:07:35 AM
Event ID: 41c061d01d7642dbaca68384738ff96b
Event sequence: 247
Event occurrence: 30
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/Root/Reports-1-128789479929375000
Trust level: Full
Application Virtual Path: /Reports
Application Path: C:\Documents and Settings\Administrator\My Documents\Visual Studio 2005\Projects\CrystalReportsWebSite5\PrecompiledWeb\CrystalReportsWebSite5\
Machine name: FAKEHOSTNAME(omitted for security)
Process information:
Process ID: 4876
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
Request information:
Request URL: http://(omitted for security)/reports/ca_ss-8102.aspx?people_key=(omitted for security)
Request path: /reports/ca_ss-8102.aspx
User host address: 0.0.0.0(omitted for security)
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 1
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at CrystalDecisions.Web.ViewerGlobal.get_IsSafari()
at CrystalDecisions.Web.CrystalReportViewer.Render(HtmlTextWriter output)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer)
at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer)
at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
at System.Web.UI.Page.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Does anyone know what may be causing this? Also if I should post this somewhere else, please advise.
Thanks!
Edited by netta_min - 13 Feb 2009 at 9:23am