Hmmm. I would like to hear what others have to say about this. I've seen problems with exporting to PDF and then the computer hangs b/c the client computer doesn't have Acrobat installed. I've also seen that damn Acrobat program lock up a computer b/c it pops up the window "Upgrage to 7.0 now" and it won't run the report till you click on Ok or Cancel. This is very frustrating to have that stupid dialog box prevent your reports from printing. But you didn't mention problems printing Crystal Reports with Adobe PDFs.

I'm glad you installed CR on the production server, that will prevent a lot of potential problems. What confuses me about your question is that the client computer NEVER needs crystal installed on it b/c Crystal Reports outputs the report in HTML (and some DHTML), so all you need is a standard browser to display the report. Is there some type of strange setting in your browsers?

Oh yeah, maybe another problem is security on the server. You have to make sure anonymous access has full permission to hit the server. Maybe there is something missing there that doesn't let Crystal output the report to an external connection?

The above problem was solved. What needs to be done is as follows:
1)Copy the entire crystalviewer11  folder(that also has the activexviewer.cab file) and place it along with the other files for the application .
2)Then open up the smartvieweractivex.asp file and reference the activexviewer.cab file in the crystalviewer11 folder in the application folder.
3)When a report is requested by the client browser it asks u if u want to install the activex component required to display the page. Once you say yes to it the component is installed and report is rendered correctly.

And that's it ur done.