Good morning
Have had a look at the help some of you gave yesterday, but still a bit stuck. Here is a bit more detail on my query.
From the Report Fields listed below, the report requestor would like to have the function of selecting 1 field and not having to select anything else, or multiple fields and again leave those not required blank.
Here's what I've got so far:
{?Template} ="" and
{?PTL Number} = "" and
{?Requestor Name} = "" and
{?CI Name} ="" and
{?Impact} ="" and
{?Status} ="" and
{?Source} ="" and
{?Completion Code} ="" and
{?Opened By (Group)} = "" and
{?Closed By (Group)} = "" and
{?Service Name} = "" and
{?Closed By (PTL)} ="" and
{?Opened By (PTL)} ="" and
{Incident.Full Name Assigned To}
={@FullName 2} and
{Incident.Open Date & Time}>={?FromDate} and
{Incident.Open Date & Time}<={?ToDate} and
{Incident.Status Description:} in ["Accepted", "Assigned", "Change Pending", "Closed", "ClosedMail", "Completed", "In Progress", "Waiting For Customer", "Waiting for..."] and
{Incident.Group Name} = {?Group}
Any help would be much appreciated.
Thanks
Paul