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Topic: Summary Question

Author	Message
Subway2271 Newbie Joined: 06 Sep 2012 Online Status: Offline Posts: 3	Topic: Summary Question Posted: 12 Sep 2012 at 11:21am
	I have two options (Free and Billed) inside of a database field (Incident.SLA). I need to be able to get a total number of how many incidents are Free and how many incidents are billed? I am new to crystal and stuck? Any help would be greatly appreciated!!
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dbodell Groupie Joined: 08 Nov 2011 Location: United States Online Status: Offline Posts: 53	Posted: 16 Sep 2012 at 8:53am
	Easy: create a formula called Billed and a formula called Free. In the Billed formula do the following: If Incident.SLA = "Billed" then 1 else 0 For the Free formula: If Incident.SLA = "Free" then 1 else 0 Put these fields into your detail section. Then insert a summary on each of the formula fields. Then you will have the number of instances where the field said "Billed" and the number of instances where the field said "Free:. There are probably a dozen ways to do this, but this is the most straightforward one I could think of.
	Thanks, D. Bodell
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