Report Design
 Crystal Reports Forum : Crystal Reports 9 through 2022 : Report Design
Message Icon Topic: Active Assigns Post Reply Post New Topic
Author Message
Gennaro
Newbie
Newbie
Avatar

Joined: 09 May 2014
Online Status: Offline
Posts: 1
Quote Gennaro Replybullet Topic: Active Assigns
    Posted: 09 May 2014 at 11:03am
Hello Crystal Experts -
 
I have a report where I want it to show tickets. The tickets have an analyst, which is the owner of the ticket. But some analysts of the tickets also have an assigment on the ticket, which may be Active or Closed. Tickets can have more than one assignment, which can be Active or Closed. 
 
I only want tickets to show on the report where the analyst has an assignment that is Active, not Closed.
 
thanks for your help in advance.
 
G
Gennaro
IP IP Logged
Sastry
Moderator
Moderator
Avatar

Joined: 16 Jul 2012
Online Status: Offline
Posts: 537
Quote Sastry Replybullet Posted: 10 May 2014 at 7:58pm
Hi G
You need to filter data based on ticket status, Go in Report Menu--Selection Formulas--Record and give below formula.
 
{TicketStatus} <> "Closed"
 
Now it filters data and give you only Active Tickets. 
 
 
Note : If you have more that two ticket status you may include rest of the status.
 
 
Not({TicketStatus} in ['Closed','Canceled','Rejected']
 
 
 
 
 
 
Thanks,
Sastry
IP IP Logged
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.031 seconds.