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victoria61485
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Quote victoria61485 Replybullet Topic: Percentage per group
    Posted: 03 May 2015 at 4:39am
Hello,

I have a report that has one group. In this group are two summary fields that show the sum per group of Total Tickets and another that shows the sum per group of Tickets Closed. The closed tickets are a percent of the total tickets and I would like to show what percent the tickets closed are of the total. How can I show this at the group level? Thank you for any help!
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hilfy
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Quote hilfy Replybullet Posted: 12 Jun 2015 at 4:24am
If you don't already have an answer for this, try something like this:

if sum({total tickets}, {group1 field}) > 0 then
sum({closed tickets}, {group1 field})/sum({total tickets}, {group1 field}) * 100
else 0

This will prevent "divide by zero" errors and give you the percentage you're looking for.

-Dell
Proviti, Data & Analytics Practice
www.protiviti.com/US-en/data-management-advanced-analytics
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