Scheduling a Crystal report with format to PDF and emails (SMTP) we receive the following error: Error in File D:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\reportws01-bur.reportjobserver\~tmp4fc49b34f2fb2e.rpt: Error detected by export DLL:.

Scheduling a Crystal report with format to PDF and emails (SMTP) we receive the following error: Error in File D:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\reportws01-bur.reportjobserver\~tmp4fc49b34f2fb2e.rpt: Error detected by export DLL:. Reports refresh and export to PDF correctly in Crystal Report XI 32 without errors. Error message does not seem to be consistent. If I manually run the schedule that failed it may work. For example, I schedule seven reports to run at 10am PST, only one was successful and the remainder failed with the above error message. I then launched all 6 of the failed schedules manually, and they were all successful. However, the following day when the schedule ran as scheduled (10am PST), only one was successful and the remainder failed with the above error message.

What else is going on on your network at that time?  Is it possible that the e-mail server is down for backup or maintenance?  Is there enough temp space available on the CMS?  Have you looked in the knowledgebase to see if this is a known issue?

-Dell