I have not used Crystal for a long long time, I would love someone to answer the following question about if something is possible to produce in Crystal. I can easily do it in Excel, but if I move to Crystal I need to be able to reproduce it.
Down the left I have the metrics, e.g. Calls Offerered, Calls Answered
Along the top I have Monday to Sunday columns, then a weekly total, then a monthly total, then quarterly etc.
The totals then appear in the intersection of the metric and the column if that makes sense.
Sorry if I am sounding dense and asking a simple question, its just not something I ever wanted to do when using Crystal in the distant past.
I can send a visual example if anyone wants it.
Ta muchly