Technical Questions
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abaranow
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Quote abaranow Replybullet Topic: Layout/Orientation Problem
    Posted: 15 Aug 2012 at 8:12am
Not sure if anyone else has dealt with this problem but when I open a report that I have already saved, I cannot change the layout/orientation.
 
If I try to do so crystal stops working and closes. Does anyone know of a possible fix or way around this. Otherwise, I just have to re-create the same report from scratch and save it in the desired orientation the very first time.
 
As always, any help is appreciated.
 
Thanks.
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hilfy
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Quote hilfy Replybullet Posted: 15 Aug 2012 at 8:58am
Which version of Crystal are you using?  Do you have the latest patches and fix packs?
 
-Dell
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abaranow
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Quote abaranow Replybullet Posted: 15 Aug 2012 at 9:00am
11.0.0.1282
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hilfy
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Quote hilfy Replybullet Posted: 15 Aug 2012 at 9:07am
You're on one of the original versions of XI and I seem to recall having this issue at one point.  It was resolved with the installation of the R2 service pack (which brings the version to 11.5.something).
 
-Dell
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abaranow
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Quote abaranow Replybullet Posted: 15 Aug 2012 at 10:03am
Dell,
 
Thanks for your help with this. The service pack did the trick
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