Hi
My company has recently introduced Remedy as a new helpdesk management application which uses Crystal Reports in the backend to produce reports.
The issue we have is when reports are exported to Excel the formatting is obviously all over the place and even with tweaks here and there it couldn't be sent straight to customers.
So is there a way of when you export a Crystal Report to Excel you include a standard Excel Macro? We could then create a simple Excel Macro and use the Auto_run command so that when a customer opens the file it re-formats into the correct layout and style.
Look forward to hearing from you!