Hi! I 'm trying to chart the number of cases that technical people from a support area do by month, in some cases I found 20 people by group so it is impossible to see it clearly, I divided in 3 charts and ordered by their names (From A to I, J to P and from Q to Z) but in every chart appears a record with "X" value and the name in blank, I'm using this formula to divide the chart:
if {support_staff_} startswith ["A","B","C","D","E","F","G","H","I"]
then {support_staff_}
I hope you can help me!!
Thanks a lot!!