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mfrank
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   Topic: Legend and bars of charts not consistent.
Posted: 04 Nov 2009 at 8:01am |
Using Crystal XI, I have a report that selects a top 10 categories in the report. For each of the 10 categories, I have 4 stacked bar charts showing "dispatched" and "not dispatched". I also have 1 subreport that charts two trend lines(one for "dispatched" and one for "not dispatched").
The problem is the color of bars/lines are not holding the same colors for "dispatched" and "not dispatched" from chart to chart. I verified each chart is sorted in the same manner, but that doesn't seem to matter.
I need "dispatched" to be the same color bar/line on all charts for each category and the same for "not dispatched".
Does anyone have any idea as to why this might be happening or how I may be able to prevent this?
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DBlank
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Posted: 04 Nov 2009 at 8:34am |
In the chart expert under Data tab you have multiple values in the "Show Values(s)" box correct?
if so go chart by chart and change the order of the Data elements being summarized to be exactly the same for each.
First value =orange
second value=blue
third value= green
(Version XI)
Does that do the trick?
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mfrank
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Posted: 04 Nov 2009 at 8:37am |
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It will sometimes work, but if one of the top 10 categories is different at the next run time, it will randomly assign the color scheme.
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DBlank
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Posted: 04 Nov 2009 at 9:04am |
I am not understanding your design here...
If from chart to chart your top N (10) changes due to it being calculated on different criteria then the colors will change. I am pretty sure it assigns color values in a constant sequence. Whatever vvalue fall sin that sequence gets that color. Sorry, I don't know a way around the top N color assignment.
Anyone else ... ?
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mfrank
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Posted: 04 Nov 2009 at 10:37am |
The report is reporting on the top 10 categories for a given week. The top 10 can change from week to week. Within each of those 10 categories there are the following:
- Stacked bar chart by symptom
- Stacked bar chart by cause
- Stacked bar chart by location
- Stacked bar chart by model/application
- A two line chart for total records in that categorization.
In each of these 5 charts, they are broken down by "dispatched" and "not dispatched". I need the "dispatched" to be one color in all 5 of the charts and "not dispatched" to be one color in all 5 charts. So there will be 50 different charts on the report. I need all 50 charts to show the "dispatched" as one color and "not dispatched" as another color.
What is happening now, is chart 1 will have "dispatched" as blue and "not dispatched" as gold. chart 2 will have "dispatched" as gold and "not dispatched" as blue.
I have tried to control the colors by manually changing them in the preview. I have tried to sort the data differently. None of these have worked.
I am hoping this explains the design of the report more......
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DBlank
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Posted: 04 Nov 2009 at 10:53am |
In the Chart Expert where is the 'dispatched' and 'not dispacthed' data element being added and how?
E.g. In the Chart Expert On the Data tab are you adding these as 'Show Value(s)' and a Count of a specific field(s)? if not where, how are they being added?
Edited by DBlank - 04 Nov 2009 at 10:54am
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mfrank
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Posted: 04 Nov 2009 at 11:04am |
In the chart expert on the Data tab, I have "On change of" symptom and @dispatched. In the show values(s) I have "Sum of @Count Symptoms".
@dispatched formula is
If Not(IsNull({HPD_Help_Desk.Vendor_Name})) then
"Dispatched"
else
"Not Dispatched"
this would be how the symptom chart is done. The others are identical, but replace the symptom with their respected data. So replace symptom with cause for the cause chart, replace symptom with location for the location chart etc....
Edited by mfrank - 04 Nov 2009 at 11:06am
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DBlank
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Posted: 04 Nov 2009 at 11:27am |
Gotcha.
1. For each of the category grouping are these staying conisitent in all the charts and only flipping on category group change?
2. Is this happening...Per category if the first row has a NULL HPD_Help_Desk.Vendor_Name then "Not dispatched" = Orange but if the first row has NOT NULL HPD_Help_Desk.Vendor_Name then "Not dispatched"=Blue?
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mfrank
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Posted: 04 Nov 2009 at 11:49am |
The charts are not staying consisting within each category group.
It randomly happens reguardless of the category. Sometimes the first category will have all the chart colors the same except one chart sometime two of the charts.
Sometimes the first category will show all the charts the same and the next category will have one not the same or more. etc....
How would I know what the first row value has?
Edited by mfrank - 04 Nov 2009 at 11:51am
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DBlank
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Posted: 04 Nov 2009 at 11:58am |
Here is an alternative to try.
I would add an extra section and just make copies of your existing charts and use those to test this out. Don't want to screw up your other ones if it is a dead end 
Make 2 formulas
@Dispatched
If IsNull({HPD_Help_Desk.Vendor_Name}) then 0 else 1
@Not Dispatched
If IsNull({HPD_Help_Desk.Vendor_Name}) then 1 else 0
In your stacked bar charts
On change of = Symptom (or other value in next chart)
Show values as:
SUM of @Dispatched
SUM of @Not Dispatched
Repeat for a couple more charts but make sure you alwasy make the @dispatched the top value and @ Not dispatcehd the second value.
Does this work for you?
Edited by DBlank - 04 Nov 2009 at 12:00pm
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