Technical Questions
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lande76610
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Quote lande76610 Replybullet Topic: Count # of items?
    Posted: 08 Nov 2010 at 4:15pm
The reports developer in my office just quit --- please help!

I need to calculate totals for items. For instance, from my data I want to take all service tickets that are "closed" with a priority number of 'P1'. how can I get that total # to display?
ex:
Type    Total
P1      (?# w/ status 'closed' and a priority of P1)
P2      (?# tickets were closed and a priority of p2)
etc...
JLA
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FrnhtGLI
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Quote FrnhtGLI Replybullet Posted: 09 Nov 2010 at 2:22am
Create two Running Totals using the Type (P1 or P2) as the FIELD TO SUMMARIZE.
Set the TYPE OF SUMMARY to COUNT.
For EVALUATE check USE A FORMULA and click the X-2 formula editor button and do the formula as {table.ticketstatus}='closed'.
For RESET I believe you will need it set to NEVER.
 
HTH.
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lande76610
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Quote lande76610 Replybullet Posted: 10 Nov 2010 at 10:24am
Worked - Thank you!
JLA
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