I am using CR version 8.5. I work for the state, so updates are very rare. However, I have been told that we will update the first of September which is the beginning of our fiscal year. I know, this is ridiculous, but I don't have any sayso regarding the updates.
My question until we can do a update is how to export using the npviewer. We are distributing machines with Windows 7 and IE 8.0. I was able to get CR to work using the npviewer to display reports on these user machines. However, the export button does not work. Whenever the export button is clicked on, the process starts. It asked where to save the file, what format, etc. Whenever the user selects Excel as the file type, the only option is Excel 5.0. The user then names the file and clicks save. CR acts like it is exporting, but whenever it asks the user if they want to open the file after exporting, nothing happens if they click open the file. Also if they go to the folder where the file was supposed to have been saved, there is no file there.
Does anyone know how to fix this? We really need to have this option for the next couple of months.
Any help would be appreciated. Thank you.
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