Report Design
 Crystal Reports Forum : Crystal Reports 9 through 2022 : Report Design
Message Icon Topic: Assistance needed Post Reply Post New Topic
<< Prev Page  of 2
Author Message
Hammer
Newbie
Newbie


Joined: 06 Dec 2012
Online Status: Offline
Posts: 10
Quote Hammer Replybullet Posted: 07 Dec 2012 at 5:30am
here is what i put into the record selection formula editor (based on the actual tables i am using):
{emp_phones.phone_code} = "Home" and
(IsNull({emp_phones_1.person_id}) OR
 {emp_phones_1.person_id}} = "Cell")
 
when i try to save and close it tells me i am missing a ) and the cursor sits between the last 2 }}. when i add a ) in that spot i then get an error that the remining text } = "Cell") doesnt appear to be part of the formula.
 
also, i created a formula called Phone Type and put in your verbiage:
If IsNull({emp_phones_1.phone_no}) or {emp_phones_1.phone_no} = "" then
  {emp_phones.phone_no}
else
  {emp_phones_1.phone_no}
 
where do i then apply the formula?
IP IP Logged
hilfy
Admin Group
Admin Group
Avatar

Joined: 20 Nov 2006
Online Status: Offline
Posts: 3702
Quote hilfy Replybullet Posted: 07 Dec 2012 at 6:39am
here is what i put into the record selection formula editor (based on the actual tables i am using):
{emp_phones.phone_code} = "Home" and
(IsNull({emp_phones_1.person_id}) OR
 {emp_phones_1.person_id}} = "Cell")
 
The bracket that I highlighted in red is causing the problem so you need to remove it.
 
You use the formula to display the phone number on the report instead of using the field.
 
-Dell
IP IP Logged
Hammer
Newbie
Newbie


Joined: 06 Dec 2012
Online Status: Offline
Posts: 10
Quote Hammer Replybullet Posted: 07 Dec 2012 at 6:52am
I pulled out the } and now another error comes up. it says  "A Number is required here" and it highlights "Cell"
IP IP Logged
hilfy
Admin Group
Admin Group
Avatar

Joined: 20 Nov 2006
Online Status: Offline
Posts: 3702
Quote hilfy Replybullet Posted: 07 Dec 2012 at 6:57am
Take a look at my original post - don't use person ID when comparing to "Cell", use the phone code field instead.
 
-Dell
IP IP Logged
Hammer
Newbie
Newbie


Joined: 06 Dec 2012
Online Status: Offline
Posts: 10
Quote Hammer Replybullet Posted: 07 Dec 2012 at 7:10am
got it. I made the change and it looks like it worked; only cell #'s were showing up...but then i tested it by deleting a cell number from a employee leaving him with just a home # and it then removed him from the report totally, it didnt keep him and list his home #.
any other thoughts? (thanks for your help so far)
IP IP Logged
hilfy
Admin Group
Admin Group
Avatar

Joined: 20 Nov 2006
Online Status: Offline
Posts: 3702
Quote hilfy Replybullet Posted: 07 Dec 2012 at 7:30am
When you added the aliased table and linked to it, did you make the link a left outer join?  Link FROM the original table TO the aliased table.  Right-click on the link and select "Link Options".  Change the Join Type to "Left Outer Join".  Enforce Join is "Not Enforced" and and Link Type is "=".
 
You said that every person has a home phone number record, even if the phone number is blank.  This makes the original copy of the table the "Master".  Joining from that to the aliased table with a left out join means that you'll get all of the records in the mast table, regardless of whether there is a corresponding record in the aliased table.  So, I suspect that the join isn't set up correctly.
 
-Dell
IP IP Logged
Hammer
Newbie
Newbie


Joined: 06 Dec 2012
Online Status: Offline
Posts: 10
Quote Hammer Replybullet Posted: 10 Dec 2012 at 5:04am
i did have the link going to the wrong table but even after i fixed it i am still getting only Home on the report. any futher suggestions?
Would it help if i share more info?
IP IP Logged
hilfy
Admin Group
Admin Group
Avatar

Joined: 20 Nov 2006
Online Status: Offline
Posts: 3702
Quote hilfy Replybullet Posted: 10 Dec 2012 at 5:33am
This is difficult for me to diagnose at this point without seeing the report itself.  Do you have a DropBox or someplace where you can upload a copy of the report with saved data so that I can take a look at it?
 
-Dell
IP IP Logged
Hammer
Newbie
Newbie


Joined: 06 Dec 2012
Online Status: Offline
Posts: 10
Quote Hammer Replybullet Posted: 10 Dec 2012 at 6:21am
i can email you the report, and give you a spreadsheet or PDF of the results, but if you dont have access to the tables will it help?
IP IP Logged
hilfy
Admin Group
Admin Group
Avatar

Joined: 20 Nov 2006
Online Status: Offline
Posts: 3702
Quote hilfy Replybullet Posted: 10 Dec 2012 at 6:36am
If you turn on Save Data in the File Menu on the report and then save it, the report will contain data that I can work from without refreshing it.  I'll PM you my email address.
 
-Dell
IP IP Logged
<< Prev Page  of 2
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.000 seconds.