Data Connectivity
 Crystal Reports Forum : Crystal Reports 9 through 2022 : Data Connectivity
Message Icon Topic: "Link Options" Dialog never displays the "OK" btn? Post Reply Post New Topic
Author Message
rhartness
Newbie
Newbie
Avatar

Joined: 08 Jan 2008
Online Status: Offline
Posts: 7
Quote rhartness Replybullet Topic: "Link Options" Dialog never displays the "OK" btn?
    Posted: 08 Jan 2008 at 7:17am
I'm having a problem that I am pretty sure is a bug but, just in case, I wanted to see if anyone has ever heard of such a thing or might have an idea as to what is going on.
 
I'm creating a new report (in CR XI R2) and stepping through the 'New Report' wizard, I've specified a SQL Server data source and drag-and-dropped all of my field links within the 'Links' screen.
 
My problem is that when I click on one of the link-lines, and then click on the 'Link Options...' button to specify some of the links as LEFT OUTER JOINs, there is no 'OK' or 'Accept' button.  How can I create a link between two database tables that is special type of JOIN?
 
I had a report that I was working on a while ago and I had the same problem.  It wasn't as important as this one, so I hacked Crystal Reports by looking for the Windows Button Control Handle and I passed it the Windows Messages that registered a button click.
 
This is, of course, a terribly bad idea but I was desperate.  Could anyone know what could cause this or possibly know some one (even at Business Objects) that might know why this would happen?  I fear that this is because something is screwed up in my installation and I will have to reinstall.  I'd hate to go through that process and then find out that it didn't work and still be stuck at square-one.
 
I'm desperate at this point.  Can anyone help in any way?
 
Oh, as a side note, my boss who is almost always in a meeting is the only other person at our company who has CR installed.  I'm pretty sure the first time that I saw this issue I was able to check it out on his computer and the link options were available and modifiable.  I think, however, he has an older version of Cyrstal Reports, though.


Edited by rhartness - 08 Jan 2008 at 1:45pm
IP IP Logged
BrianBischof
Admin Group
Admin Group
Avatar

Joined: 09 Nov 2006
Online Status: Offline
Posts: 2458
Quote BrianBischof Replybullet Posted: 08 Jan 2008 at 8:44am
You used Windows Messages to click the non-existent button? Impressive.

Yes, the buttons should be there. Have you tried re-installing and rebooting? I would do that first. If that doesn't work, make sure you download SP3 for R2 here: R2 SP3

If that doesn't work, then it's back to writing Windows Messages. 
Please support the forum! Tell others by linking to it on your blog or website:<a href="http://www.crystalreportsbook.com/forum/">Crystal Reports Forum</a>
IP IP Logged
rhartness
Newbie
Newbie
Avatar

Joined: 08 Jan 2008
Online Status: Offline
Posts: 7
Quote rhartness Replybullet Posted: 08 Jan 2008 at 9:10am

Ah!  They have released a new service pack.  I'm downloading it now and will install it when it completes.  I had a couple other issues with CR back in July and I installed the last service pack.  I had no clue they released them so frequently Ermm.

Yeah, I can create a little application to control and pass messages to Window Handles, but I can't check for SP updates [shrug].  That makes you feel a little bit dense.  I've read through the associated HotFix documentation and they made a few changes to the data linking system.  None of them appeare to directly fix my problem but I think that there is a chance that it will help.  I'll report back after the install.
IP IP Logged
rhartness
Newbie
Newbie
Avatar

Joined: 08 Jan 2008
Online Status: Offline
Posts: 7
Quote rhartness Replybullet Posted: 08 Jan 2008 at 12:22pm

I installed the SP and it didn't help.  I guess my next step is to do a full unstall and reinstall.  I dread that process.  Would you (or anyone else) happen to have at least one other tip or shot-in-the-dark trick to try?

IP IP Logged
BrianBischof
Admin Group
Admin Group
Avatar

Joined: 09 Nov 2006
Online Status: Offline
Posts: 2458
Quote BrianBischof Replybullet Posted: 08 Jan 2008 at 12:52pm
I don't think they would directly fix your problem in a SP b/c it is such an obvious bug that they would have caught it before release. But I thought that maybe installing the SP would overwrite any bad DLLs you might have and thus correct the problem. I think it's time for the uninstall - reboot - reinstall -reboot. Sorry.
Please support the forum! Tell others by linking to it on your blog or website:<a href="http://www.crystalreportsbook.com/forum/">Crystal Reports Forum</a>
IP IP Logged
rhartness
Newbie
Newbie
Avatar

Joined: 08 Jan 2008
Online Status: Offline
Posts: 7
Quote rhartness Replybullet Posted: 08 Jan 2008 at 1:41pm

Ok. Ouch

That's not what I wanted to hear but it's to be expected.  I tried to google this problem from every angle nor could I find a reference to this issue on the official Business Objects, Cyrstal Reports page.
 
Thanks for trying, though.
IP IP Logged
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.035 seconds.