Technical Questions
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Snowman
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Quote Snowman Replybullet Topic: No Records Showing for User
    Posted: 14 Oct 2010 at 9:41am
I have a report that was created by someone else. When I try to refresh it, Crystal shows 0 records found. 2 other people, including the creator of the report, can refresh the report and there is data found. Nothing is being changed by any of us, we are only refreshing the report.  Does anyone have any idea what might be causing this to happen? My connections are working correctly as they work on new reports. We are all using Crystal 11.

Edited by Snowman - 14 Oct 2010 at 9:43am
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lockwelle
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Quote lockwelle Replybullet Posted: 15 Oct 2010 at 8:16am
the only thing that comes to mind is that your DSN may be set where you don't have access to the data...
 
Our application has multiple ways of limiting the data that a user can see, and if the connection is for a limited user, I would suspect that the result would carry through.  The other thought would be that the DSN is not looking at the same server/database as the others.
 
If the report is the same, then one would suppose that it is the database or the access to the database, which is where I would start looking.
 
HTH
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