Technical Questions
 Crystal Reports Forum : Crystal Reports 9 through 2020 : Technical Questions
Message Icon Topic: Crystal not working Post Reply Post New Topic
Author Message
Kitty1
Senior Member
Senior Member
Avatar

Joined: 14 Apr 2010
Online Status: Offline
Posts: 159
Quote Kitty1 Replybullet Topic: Crystal not working
    Posted: 21 Oct 2014 at 7:50am
Hello, would anyone happen to know what would cause Crystal to stop working? I am trying to preview a report and the circle keeps spinning around and it's stuck. It never comes up. I thought it may be something to do with the new report I just wrote, but I tried some other reports that I know work, and the same thing happened.
IP IP Logged
kevlray
Admin Group
Admin Group
Avatar

Joined: 29 Oct 2009
Online Status: Offline
Posts: 1587
Quote kevlray Replybullet Posted: 21 Oct 2014 at 10:47am
Are all the reports based on one data source?  If so, verify that there are no issues with the data source (verify database is a good first step).  After that, it is possible that Crystal Reports itself is corrupt.  Of course there could be other possibilities (i.e, firewalls, virus checker, etc.).


Edited by kevlray - 21 Oct 2014 at 10:48am
IP IP Logged
Kitty1
Senior Member
Senior Member
Avatar

Joined: 14 Apr 2010
Online Status: Offline
Posts: 159
Quote Kitty1 Replybullet Posted: 21 Oct 2014 at 11:01am
Thanks kevlray will have our IT people check it out
IP IP Logged
Dr4ke
Senior Member
Senior Member


Joined: 09 May 2014
Online Status: Offline
Posts: 209
Quote Dr4ke Replybullet Posted: 21 Oct 2014 at 11:02pm
How big is the Query you are trying to run; have you passed as much to the source as possible by using SQL Expressions etc?
IP IP Logged
hello
Groupie
Groupie
Avatar

Joined: 05 Feb 2014
Online Status: Offline
Posts: 85
Quote hello Replybullet Posted: 22 Oct 2014 at 11:40am
Happened to me once. I didn't have the tables linked properly.

Database got real slow. We had to re-index everything.
IP IP Logged
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.031 seconds.