Joined: 09 Feb 2010
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Topic: Oracle - Failed to load database information Posted: 16 Feb 2010 at 3:55pm
I have problem publishing reports that uses Oracle 10g database as datasource to Crystal Reports Server (CRS) 2008. The CRS and the Oracle database reside in the same SUSE Linux 10 server.
Oracle was installed using system user "oracle", while CRS was installed using local user "crystal". I've already added ORACLE_PATH, etc as in etc/profile.d/oracle.sh to home/crystal/.profile. After doing that, user "crystal" was able to connect and run queries using SQLPlus.
But I still cannot view or run reports published to CRS, it keeps giving error message: "Failed to load database information".
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